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75 ways for managers to hire, develop, and keep great employees
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Publication Date
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Language
English
On Shelf
Laramie County Community College - Main Collection
HF5549.5 .F36 2016
1 available
HF5549.5 .F36 2016
1 available
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Table of Contents
From the Book
CHAPTER 1: Effective Hiring and Selection; 1. Establishing Your Brand: Social Network Outreach, Recruitment Brochures, and Adding New Life to Your Recruitment Advertising Campaigns; 2. Becoming an Employer of Choice: An Investment Worth Considering; 3. Direct Sourcing: Alternatives and Options for Proactive Candidate Outreach; 4. Effective Telephone Screening Calls: An Incredible Time Saver for Initial Contact; 5. Identifying Candidates Who Stand Out Among Their Peers: Criteria to Help You Define the Best and Brightest Talent; 6. A Twist on Traditional Interviewing Questions: The "Career Coaching" Approach to Getting Inside Candidates' Heads and Hearts; 7. Achievement-Anchored and Holistic Questions: Cutting to the Chase; 8. Hiring in Our Own Image: Likability Equals Compatibility; 9. The Critical Importance of Reference Checks (and Scripts to Help You Maximize Each Call); 10. Making the Offer and Closing the Deal: Don't Flinch at the Finish Line; 11. Effective Onboarding to Maximize the Chances of Initial Success and Create True Believers
CHAPTER 2: Effective Leadership and Outstanding Communication; 12. The Nature of Positive, Constructive Communication; 13. The Art of Successful Communication: Guidelines to Help Your Message Soar; 14. Human Nature: The Path of Least Resistance Is Avoidance; 15. Mediating Employee Disputes and Communication Breakdowns: The Strategy Behind Constructive Confrontation; 16. Bearing Bad News: The Creative Art of Give and Take; 17. Staff Meeting Tune-Ups: Upgrade Your Group Communication to Strengthen Team Performance; 18. Leadership SOS: Effective and Successful Turnaround Strategies for Failing Teams; 19. Addressing Uncomfortable Workplace Situations and Personal Style Issues; 20. Situational Coaching: How Do You "Coach Someone to Normal"?; 21. The Danger of "Off-the-Record" Conversations and Over-Promising Confidentiality; 22. Special Circumstances: From Coaching and Mentoring to Verbal Warnings-Communicating with Skillful Aplomb
CHAPTER 3: The Importance of the Written Record; 23. "Document, Document, Document:" Heightening Awareness of the Record You're Creating; 24. Performance Reviews: The 800-Pound Gorilla in the Room; 25. Performance Reviews: Dealing Effectively with Incorrectly Assigned Individual Grades; 26. Performance Reviews: Correcting for Grade Inflation Across Your Department, Division, or Company; 27. Workplace Investigations: Understanding Your Role and Knowing Your Limits; 28. Workplace Investigations: Harassment, Discrimination, and a Cautionary Tale; 29. Effectively Invoking Attorney-Client Privilege; 30. The "E" in Email Stands for "Evidence"; 31. Progressive Discipline: Appropriate Documentation for Addressing Substandard Job Performance and Attendance Issues; 32. Progressive Discipline: Appropriate Documentation for Addressing Inappropriate Behavior and Misconduct Issues; 33. Writer Beware: "Codifying the Damage" or Documenting "Mental Element Qualifiers" Can Sink Your Ship in Court; 34. A Creative Alternative to Formal Corrective Action: Letters of Clarification; 35. Decision-Making Leaves: Dramatic Turnarounds Withou a Lot of Drama; 36. Structuring Terminations That Will Withstand Legal Scrutiny: Making Your Defense Lawyer Proud
CHAPTER 4: Avoiding Litigation Land Mines; 37. A Brief Employment Law Primer to Show Why Documentation is Critical - Even for At-Will Workers; 38. The Fine Art of Playing Employment Defense; Avoid "Pretaliation"; 39. Policies (the Letter of the Law), Codes of Conduct (the Spirit of the Law), and Past Practices; 40. Differentiating Between Performance and Conduct Issues: a Critical Distinction; 41. Sameness Versus Consistency: Looking at the Totality of Events; 42. Stopping Attitude Problems in There Tracks; 43. Performance Appraisal Bombshells: Delivering Bad News for the First Time During the Annual Performance Review; 44. "If I Can's Fire Someone, Can I Lay Hime Off Instead?"; 45. "If I Can't Fire Someone, Can I Give Hime a Separation Package Instead?"; 46. Whistle Blowers Versus Character Assasins: Dealing Appropriately with Anonymous and Mean-Spirited Employee Complaints That May Lack Merit; 47. Vetting the Record Before Recommending Termination: The Importance of a "Clean Final Incident"; 48. Don't Rush to Judgment: Learn All Sides of the Story First; 49. Wage and Hour Quagmires: Employee Classification and Overtime Considerations
CHAPTER 5: Inspiring Employee Engagement; 50. Developing a Blueprint to Inspire and Motivate Your Team; 51. The Nature of Motivation: Rules and Myths that Inform Your Reality; 52. Creating an Environment in Which Employees Can Motivate Themselves in Light of Your Organization's Changing Needs; 53. The Nature of Motivation: Five Steps for Quick Turnarounds 54. Delegating as a Means of Professional Development, Not Offloading Work; 55. The Holy Grail: Motivating Staff Without Money; 56. Salvaging Restless Top Performersby Instilling a Greater Sense of Career Engagement; 57. "Stay" Interviews Trump Counteroffers Every Time; 58. If You're Going to Make a Counteroffer, Make Sure to Do it Right; 59. Recognizing Burnout and Reengaging Your Employees Based on Their Individual Needs; 60. Motivating Your Team After Layoff or Termination: Healing the Wound; 61. Leading and Motivating Through Extreme Adversity: When Your Job Is on the Line; 62. A Broader Shift in Corporate Mindset: Putting Your Employees First, Even Above Your Customers and Shareholders
CHAPTER 6: Putting It All Together; 63. Achieving the Model Workplace: Productivity, Loyalty, and High Performance; 64. Lessons from the HR Trenches: Wisdom and Experience to Benefit Frontline Leaders; 65. Putting Your Ethics "SOX" On: Your Reputation Is the Coin of the Realm; 66. Educating Entry-Level Workers About Ethical Issues That May Derail an Otherwise Successful (Early) Career; 67. Multigenerations at Work: Understanding Each Other's Perspectives; 68. Integrating Newly Inherited Employees into Your Team; 69. Held Hostage by Underperfomers: Stategic Group Turnarounds When a Team Is on the Brink of Failure; 70. Dealing with Employees in Crisis: A Blueprint for Proactive Management Intervention; 71. Encouraging Your Employees to Leave Your Company: When It's Good for You and Good for Them; 72. Resignations: Properly Handling Employees Who Give Notice; 73. Terminations for Cause Versus Resignations by Mutual Consent; 74. The Proper Care and Handling of Your Company's HR Team; 75. Inspirational Leadership: Some Final Thoughts
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Subjects
Subjects
Business
BUSINESS & ECONOMICS
BUSINESS & ECONOMICS -- Industrial Management
BUSINESS & ECONOMICS -- Management
BUSINESS & ECONOMICS -- Management Science
BUSINESS & ECONOMICS -- Organizational Behavior
Electronic books
Employee retention
Employee selection
Human Resources & Personnel Management
Industrial Management
Leadership
Management
Management Science
Organizational Behavior
Organizational Development
Personnel management
Training
BUSINESS & ECONOMICS
BUSINESS & ECONOMICS -- Industrial Management
BUSINESS & ECONOMICS -- Management
BUSINESS & ECONOMICS -- Management Science
BUSINESS & ECONOMICS -- Organizational Behavior
Electronic books
Employee retention
Employee selection
Human Resources & Personnel Management
Industrial Management
Leadership
Management
Management Science
Organizational Behavior
Organizational Development
Personnel management
Training
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