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Learn how to administer the sales, marketing, and service applications in the Salesforce ecosystem, as you study for the third domain of the Salesforce Certified Administrator exam.
The Salesforce Certified Administrator credential can help Salesforce developers, administrators, architects, and sales professionals jump-start their careers and deepen their understanding of the platform. To help you prepare for the exam, instructor Mike Wheeler has...
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LinkedIn Influencer Shane Snow shows how to tell stories about products, brands, and causes so that customers care.
View Shane's LinkedIn Newsletter Storytelling is a powerful way to make people care about products, brands, and causes. It can facilitate sales, marketing, presentations, and about any other task that requires a human connection. LinkedIn Influencer and best-selling business author Shane Snow shares his approach to crafting compelling...
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Summary
Learn why "customer success"-a service approach that goes beyond sales and marketing-is the key to maximizing customer lifetime value.
Customer success is a new field that goes beyond the more traditional sales, marketing, and customer support. Teams are being created to manage the customer life cycle and drive adoption, renewals, upselling, and advocacy. Customer success is one of the hottest B2B trends since the advent of the subscription business...
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Summary
Learn the basics of business analytics. Discover tools and techniques for collecting, tracking, and analyzing data to make data-informed decisions for your organization.
Data is an extremely valuable resource. But without study, it can't be used to create a data-informed strategy. Business analytics helps organizations leverage data to make better, more informed decisions. This course is a basic introduction that lays out the foundations of analytics...
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Learn how to excel in a competitive industry and build a winning team and culture from the founder and CEO of one of the most successful real estate brokerages in the country.
Mauricio Umansky is the founder and CEO of The Agency, one of the most successful real estate brokerages in the country, and has personally represented some of the most noteworthy properties in the world, including The Playboy Mansion, the Walt Disney Estate, and residences...
Author
Summary
Learn the basics of business analytics. Discover tools and techniques for collecting, tracking, analyzing and making data informed decisions with your organization's data.
Data is an extremely valuable resource. But without study, it can't be used to create a data-informed strategy. Business analytics helps organizations leverage data to make better, more informed decisions. This course is a basic introduction that lays out the foundations of analytics...
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